Terms & Conditions
Hempie Terms and Conditions
Introduction - Please Read Carefully
The following are the terms and conditions for the sale of goods by us and replace any previous terms and conditions. By accessing or using hempie.ie and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time. The Business intends to rely upon these Terms. If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify our Customer Care Department before ordering from us.
Legal Age To Buy
By purchasing products from hempie.ie you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, hempie.ie is not obliged to accept your order.
Contract Formation
Orders made through hempie.ie are subject to acceptance and availability. Hempie.ie may choose at any time to cancel your order.
No contract will officially exist between yourself and hempie.ie until your parcel has been dispatched. The details on our website are not offers that you can accept.
Hempie.ie provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and payment details.
Data Protection
Hempie.ie is compliant with the Data Protection Act and General Data Protection Regulation (GDPR). Your personal details will not be passed on to any third party without prior consent.
It is your responsibility to verify that your email address supplied is in proper working order and must assume the risk of all consequences for transmission or operational failures.
Privacy Policy
We may use personal information to
provide the services you’ve requested. We will only use this information
for auditing, research and analysis to operate and improve our
technologies and services; it is never sold or passed on without
consent.
Our site allows you to opt out of receiving communications from us
when we request your information. Also if you want to opt out at a later
point, you can do so by unsubscribing from any mailings.
We use
cookies and other technologies only where required for our shopping
technology to work. Your personal information will never be stored in
any cookies generated by our systems.
We abide by the ePrivacy Regulations and therefore we do not send random
marketing emails to personal email addresses (spam).
For more information please read our Privacy Policy
Delivery Information
Larger or heavier deliveries may require a signature to confirm receipt. If a signature cannot be obtained the carrier may ask a neighbour to sign for your delivery. Deliveries that require a signature will not be left if one cannot be obtained. If the the postal courier leaves the delivery with a neighbour or at your local post office they will leave a 'while you were out' card telling you when and where you can collect it from or how to rearrange delivery.
An Post (or the Courier Service) will hold your parcel for 5 days and if it is not collected or delivered it will be sent back to us.
If you would like us to re send your order we will regrettably have
to charge you. If you would like to cancel your order we will refund you
less the shipping costs.
We will aim to dispatch all items same day if payment clears before midday, or next working day if payment clears after midday. If we are not able to do
so, then we will inform you and you may, if you wish, cancel the
contract and we will fully reimburse you.
Delivery times given are estimates provided by the courier.
We are not liable for missing/lost parcels if an incorrect/incomplete delivery address has been provided.
For more information please read our Delivery Information
Payment
Payment can be made by cryptocurrency or bank transfer. You can order through our web-site, or by whatsapp. If you pay by crypto we will dispatch the goods as soon as your payment has been processed. If you pay by bank transfer we will dispatch goods after the funds have cleared.
Returns Policy
The European Consumer Protection (Distance Selling) Regulations 2000 states that you as a client have the full right to cancel any order without giving a reason within 7 days of purchase. At Hampie, our return policy is much more generous. You may return any item to us for a full refund (or replacement) within 30 days as long as the product is unopened, or unused. All returned products must be unopened, unused and returned with all accessories or free gifts that were included with your item.
You should inspect the goods immediately upon receipt and you must notify Hempie as soon as possible if the goods are faulty or incorrect. Even if you do not intend to use the item immediately please make sure that you have received the correct product(s) as soon as possible. If you fail to notify us of a fault or problem with your order you will be deemed to have accepted the goods and that they are in working condition.
With Hempie you can return an order to us within 30 days for a full refund. If your order has already been sent when we receive your cancellation, we will deduct the cost of shipping from your refund. All returned items must be unopened, unused and in their original packaging.
You may exchange unused and unopened products within 30 days for a
refund, or an exchange.
Unless the returned items are defective, you have to send them back to us at your own expense and you we will only issue a full refund if the items (including packaging and accessories) have not been significantly damaged.
Disclaimer
All products sold through our website are sold as 'novelty goods.' Products sold in the food and drink categories of the website are the only products intended for human consumption. Products sold in any category other than 'food' or 'drink' are not intended for human consumption. The vendor, hempie.ie, can not be held responsible for any injury caused by improper use.
Goods, colours or packaging of goods may occasionally differ slightly to those displayed on the website.
The owner of hempie.ie cannot be held responsible for errors or interruption on the website.
Copyright
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of hempie.ie.
Acceptance of Terms and Conditions
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. By purchasing for our site you are also accepting our terms and conditions. These Terms and Conditions do not affect your statutory rights.
Name References
"you" and "your" means the person, firm or company who enters into a contract with us "us", "our" and "we" means hempie.ie.
‘The business" means hempie.ie.